White Fang :: White Fang Essays

white Fang   The book White Fang by Jack London starts off when devil men named Henry and Bill, argon traveling through the snowy, below-zero weather to deliver the corpse of Lord Alfred to Fort McGurry.  It is the time of famine and Henry and Bill are low on food and only absorb three rounds of ammunition left.  One morning when they have woken up they find out that they only have two dogs of six left.  The four that were missing had been eaten by the wolves.  Bill decided to stay up the next night to try to kill the wolves, with whatever ammo he had left.  When the night came so did the wolves.  Bill chased the wolf pack, and killed three of the wolves.  He tried to kill a fourth with his bare hands solely it was to swift, and killed him in defence.  Henry realizing what had happening lit a fire in a circle around him.  some other group of people in the sector saw the fire and came over and rescued Henry.   After the famine ends the wolf pack splits up.  The she-wolf and three male wolves travel together until one of the males named One spunk killed the other males in a battle for the she-wolf.  One Eye and the she-wolf find a lair where the she-wolf can lie down to give birth to her cubs.  Another famine comes upon the land when the cubs are still young and all of them die except for a small gray cub.  The gray wolf was the strongest of his pack.  His first lesson in life was the lesson of the wilderness, Eat or be eaten, kill or be killed.   The cub and its mother leave One Eye and travel into an Indian village.  The she-wolf is like a shot recognized by an Indian named Gray Beaver. She answers to the name of Kiche, and the little wolf is named White Fang.  In the Indian village White Fang learns how to protect himself from other dogs.  When White Fangs mother was taken from him he tried to follow hr but was beaten by Gray Beaver.  The nex t day Gray Beaver went to dish out furs at the nearest fort, and took White Fang with him.

Perceptions of Marriage in Their Eyes Were Watching God :: Their Eyes Were Watching God Essays

Perceptions of Marriage in Their Eyes Were Watching God         For generations marriage has been accepted as a bond between deucepeople.  However, the ideals involved in marriage differ by the individualsinvolved.  The book, Their Eyes Were Watching God, by Zora Neale Hurstonclearly demonstrates these differences.  In the book a girl by the key asideJanie is raised by her grandmother and then married off by her grandmother.Originally all Janie knows of marriage and love is what her grandmothertells her.  As Janie moves on in her life and re-marries, she finds thateverybody has their own idea towards the role of their spouses in marriage.Over time Janie begins to develop her own ideas and ideals.  In Their EyesWere Watching God each ruler character has their own detectionstowards marriage.         The first ideas that Janie was exposed to was those of hergrandmother, Nanny. Nanny saw that Janie was entering womanhood and shedidnt want Janie to experience what her mother went through.  So Nanny setout to marry her as soon as possible.  When Janie asked about love, she wastold that marriage makes love and she will find love after she marriesLogan.  Nanny believed that love was second to constancy and security.Only after those first two criteria were satisfied then and only then couldone experience love.  Nanny felt that a young girl like Janie was too youngto make decisions for herself, so when she caught Janie exploring herwomanhood Nanny felt that she needed to marry Janie as quickly as possibleso that she could find love in a safe a secure environment.  Nanny has herown ideals when it comes to marriage and Janie will soon learn thateveryones are different.         Second, Janie sees Logan Killicks perception of marriage.  In thebeginning it appears to Janie that Logan is a very nice gentleman, who isconstantly treat ing her well.  However as time goes on, Janie see Loganstrue colors.  Logan feels that if they are both going to stretch forth togetherand share their lives then they should do an equal amount of work.  Logansoon puts Janie to work and treats her more like a mule than a wife.  Logandidnt want a wife out of marriage he wanted a pack animal.  Also, lovedoesnt seem to be incorporated in Logans definition of marriage.  AsJanie verbalise Ah know taint nothin dere.  Logan didnt see marriage interms of love, he only saw it in terms of free labor.         After leaving Logan in assay of love Janie finds Jody Starks.

Chaucers Canterbury Tales - Emilys Strength in Knights Tale Essay

Emilys Strength in Chaucers The Knights Tale This passeth yeer by yeer and day by day, Till it fill ones, in a morwe of May, that Emelye, that fairer was to sene Than is the lylie upon his stalke grene, And fressher than the May with floures newe - For with the rose deform stroof hire hewe, I noot which was the fyner of hem two- (1033-1039) Thus is Emily, the least often discussed of the four central characters in the Knights Tale, described upon her first important entrance in the tale, when the knights ab initio view her in all of her loveliness. This description of Emily fits in with the common criticism that she is more(prenominal) a symbol of the beauty and goodness that chivalric nature desires than an tangible character with thoughts, actions and emotions of her induce (Donaldson 49). However, although Emily does lack an individual nature and depth of mind, she still has a certain p rovide and dynamic nature about her that is unusual for a woman in the time period during which Chaucer wrote her story (Spearing 43). Through her prayers to Diana asking to remain chaste, some may argue that Emily is, once again, merely reacting to an event, rather than having thoughts of her own (Donaldson 49). A stronger point, however, is made in regards to her heritage as an Amazon woman. Rather than remain in keeping with the popular sentiments of the day and be completely tractable to men, Emily is showing her inherited reluctance to become a subordinate creature (Spearing 43). She is thereby exhibiting a rare bit of strength and showing us that she has power in more ways than one. Often, Emily is said to be a con... ...creature with whom they are faced. In conclusion, this tale, especially through its use of Emily, the rhetorical, perfect, but still strong, symbol, tells us more about ourselves and our lives than a similar story with true, individual characters could. By using these ultimate examples, each reader is able to see the truth behind them and, therefore, tick off a bit about life and the actions which people take. Although Emily is a symbol, she still exhibits a marvelous quality of strength, regardless of her lack of individuality. Works CitedBenson, Larry D., ed. The Riverside Chaucer. capital of Massachusetts Houghton Mifflin, 1987.Cooper, Helen. The Structure of The Canterbury Tales. Athens U of Georgia P, 1983.Donaldson, E. Talbot. Speaking of Chaucer. New York Norton, 1970. Spearing, A.C. Chaucer The Knights Tale. Cambridge Cambridge UP, 1995.

Cyberporn and Pornography - Sex Should Not be a Spectator Sport :: Argumentative Persuasive Essays

Pornography - Sex Should Not be a ravisher Sport Some adults recall the days in the early Sixties with a certain nostalgia, as a time when people were still cognizant of the distinction between pornography and erotic trick, and when erotic books and films could pass the censor only if a case could be made for their artistic value. Everything changed very suddenly, check to the poet Philip Larkin Sexual intercourse began In nineteen sixty-three. Between the end of the Chatterley ban And the Beatles first LP. But still, even though the permissive habits spread rapidly by means of society, breaking down taboos and breaking up marriages, people remained sensitive to the distinction between art and pornography, and had no objections to a law which forbade explicit sexual imagery. The fresh judgment of the High Court, upholding the decision of the Video Appeals Committee (another collection of the Great and the Good) to allow the sale of videos showing explicit scenes of sexual int ercourse, suggests that the last vestiges of decency are organism finally chased from the law. Like many distinctions which are intuitively obvious, that between the erotic and the pornographic is not easy to explain. It has been said that pornography is obscene, whereas erotic art is merely suggestive. But what is obscenity? The old test laid down in the Obscene Publications Acts of 1959 and 1964 holds that matter is obscene if it tends to deprave and corrupt those who are apt(predicate) to come across it. But that test is flawed, since it looks for obscenity only in the effects of a thing, and not in the thing itself. Moreover juries are by no means competent to predict the effects of watching any particular film or reading any particular novel, and are easy swayed by smooth-tongued barristers who represent pornography as a healthy safety valve for feelings which could erupt in far more dangerous ways. The fact is that the appetency to watch explicit scenes of carnal lust is in itself depraved. It is not that explicit videos have a tendency to corrupt they are corrupt. In the sexual knowledge base this is what corruption consists in - namely the display of sexual appetite divorced from the personal relations that redeem it. To justify pornographic videos on the grounds that they dont bother people worse than they are is like justifying gladiatorial combat because it doesnt make people into

Religion, Creation Stories, and Creation Myths Essay -- Theology Relig

Religion, trigger Stories, and Creation Myths One of the fundamental questions that religions seek to answer is that of origin. How was part put on earth? Why and from what was he created? Who created him? What does his creation imply about the status of human beings? Some or all told of these questions are answered by a religions creation stories. Every religions creation myths attempt to give solutions to problems present to that religious society. Because of this, each religion whitethorn have one or more creation stories, each of those different from one another in the questions they ask and the answers they give.Genesis In the Western world, the to the highest degree well-known creation story is in Genesis (Myth A), in the Old Testament of the Bible. Surprisingly, even the Bible does not relate only a ace account of Creation. In the book of Genesis itself, one can find two versions of the Creation of the world that are similar in idea, but different in content and detail. The story in Genesis I claims that God created the world and everything comprising it in six sidereal days. On the first day, God created Day and Night. attached came Sky, then Earth, and then Stars and Sun on the fourth. The fifth day was used to create water and sky dwelling creatures, and finally, on the sixth day, God created all the animals of Earth, finishing with mankind. In this version of the creation story, God created man and woman together, on the sixth day. The seventh day was Sabbath, saved for rest. However, another version of Creation exists in Genesis II, which relates the more popular story of Adam and Eve. Genesis II starts by telling how God rested on the seventh day and then goes into elaboration of the creation of mankind. This seems to imply ... ...telligent species in the universe. We cannot possibly fathom what plan this higher power has, or even if a plan exists, and either attempts to do so would be futile. Instead, we must live this life d oing what we believe to be true and right, ideas we ourselves created and so only we can live by. Works CitedDeussen, Paul. The philosophy of the Upanishads. New York Dover Punblications, 1966. Eliade, Mircea. Essential Sacred Writings from Around the World. New York HarperCollins Publishers, 1967Freund, Philip. Myths of Creation. New York Washington Square Press, 1965.Heidel, Alexander. The Babylonian Genesis. 2nd ed. Chicago University of Chicago Press, 1954.The sanctum sanctorum Bible. King James Version. Salt Lake City The Church of Jesus Christ of Latter-Day Saints, 2000.The Rig Veda An Anthology. Betty Radice, ed. London Penquin Books, Ltd, 1981.

Religion, Creation Stories, and Creation Myths Essay -- Theology Relig

Religion, Creation Stories, and Creation Myths One of the fundamental questions that religions seek to answer is that of origin. How was man draw on earth? Why and from what was he created? Who created him? What does his creation imply about the status of human beings? Some or all of these questions are answered by a religions creation stories. Every religions creation myths attempt to give solutions to problems present to that religious society. Because of this, each religion may sop up one or more creation stories, each of those different from one another in the questions they ask and the answers they give.Genesis In the Western world, the most known creation story is in Genesis (Myth A), in the Old Testament of the Bible. Surprisingly, even the Bible does not relate only a single forecast of Creation. In the book of Genesis itself, one can find two versions of the Creation of the world that are similar in idea, but different in content and detail. The story in Genesis I claims that God created the world and everything comprising it in six days. On the first day, God created Day and Night. Next came Sky, therefore Earth, and and then Stars and Sun on the fourth. The fifth day was used to create water and sky dwelling creatures, and finally, on the sixth day, God created all the animals of Earth, conclusion with mankind. In this version of the creation story, God created man and woman together, on the sixth day. The seventh day was Sabbath, saved for rest. However, another version of Creation exists in Genesis II, which relates the more popular story of Adam and Eve. Genesis II starts by telling how God rested on the seventh day and then goes into elaboration of the creation of mankind. This seems to imply ... ...telligent species in the universe. We cannot possibly fathom what plan this higher power has, or even if a plan exists, and any attempts to do so would be futile. Instead, we must live this life doing what we believe to be true and right, ideas we ourselves created and so only we can live by. Works CitedDeussen, Paul. The Philosophy of the Upanishads. novel York Dover Punblications, 1966. Eliade, Mircea. Essential Sacred Writings from Around the World. New York HarperCollins Publishers, 1967Freund, Philip. Myths of Creation. New York Washington Square Press, 1965.Heidel, Alexander. The Babylonian Genesis. 2nd ed. Chicago University of Chicago Press, 1954.The Holy Bible. pouf James Version. Salt Lake City The Church of Jesus Christ of Latter-Day Saints, 2000.The Rig Veda An Anthology. Betty Radice, ed. London Penquin Books, Ltd, 1981.

Managerial economics Essay

1. If a firm raises its hurt for Product X, TR leave behind increment. Uncertain, Total revenue = Price beat Sold. The monetary value elasticity of choose tells us there are two eects, first is determine eect. If price profit, each unit sold sells for a high price, which melts to raise revenue. twinkling is criterion eect. If price increase, fewer units are sold, which tends to move revenue. This is determines by which price eect or the quantity eect is stronger2. When MR MC, MP ( bare(a) profit) will be positive.True, for each unit sold, marginal profit equals marginal revenue (MR) minus marginal cost (MC). Then, if MR is greater than MC at somewhat level of output, marginal profit is positive and thus a greater quantity should be produced.3. If a 10% increase in price leads to a 5% increase in TR, demand must be elastic. False, if an increase in price causes an increase in total revenue, consequently demand quite a little be said to be inelastic, since the increas e in price does not have a large impact on quantity demanded.4. If the cross price elasticity is positive for two hots X and Y, X and Y must be complements. False, if the goods are complements, the value will be negative because quantity demanded increases when the price of complement falls. Example, if the price of petrol decreases to RM2 a litre, sales of cars would increase.5. Maximizing TR is never a desirable goal for a firm.True, profit is the difference between a firms total revenue and its total opportunity cost. Total revenue is the amount of income earned by selling products. But it does not intromit the total opportunity costs of all inputs into the production process. Hence, it is never a desirable goal for a firm. Firm should consider maximizing Profit instead of TR.6. The much inelastic the demand, the more likely it is that a firm can have regular price increases. True, if firm have regular increase in price ( connect to Appendix 1) from P4 to P5, the decrease in the quantity demanded is relatively small (from Q4 to Q5). It means that, the more inelastic thedemand, the percentage transfer in quantity demanded is slight than percentage change price. Hence, firm can have regular price increases.7. If EP = -1.25 for Group A, and EP = -.375 for Group B, and a firm uses price discrimination, Group A should even off a higher price than Group B. False, Group A is elastic and Group B is inelastic. The consumers in the inelastic sub-market will be charged the higher price, and those in the elastic sub market will be charged the lower price. So Group B should pay higher price. Please refer to Appendix 2 for illustration.8. A consumer spends 1% of her income on Good A and 25% on Good B. Price Elasticity of Demand should be greater for Good B. True, if the consumer spends less of her income, means that Good A is a necessity good and spends more of her income means that Good B is a luxury good. Luxuries tend to more elastic than necessities as there a re more options for consumer.9. Income elasticity for an inferior good is always negative. True, because quantity demand falls as income rises. Quantity demanded and income move opposite directions, inferior goods have negative elasticity.10. The more inelastic the demand, the flatter the demand curve. False, inelastic demand have steeper curve because quantity demanded does not respond strongly to price changes. Please refer to Appendix 3 for illustration. For a inelastic demand product such as cigarettes, when price increase by 10%, the quantity demanded will fall by 3.8%. 11. If demand goes from P = 1850 .05Q to P = 1700 .05Q, Demand has increased. False. If P = 1850 .05Q then Qd= 37000-20P and if P = 1700 .05Q, then Qd= 34000-20P. The demand curve shift to left and hence, the demand decreases. Please refer to Appendix 4 for illustration 12. If TC goes from TC = 1250 + .5Q to TC = 1200 + .6Q, FC have done for(p) up and VC have gone down. False, because TC=TFC+TVC. From the eq uation above shows that, the FC decreases leads TFC to fall from 1250 to 1200 and the VC increases leads TVC to gone up from 0.5 to 0.6. Part B (Explain in a short search (not more than 1 page each))1) Define demand, discuss conglomerate determinants of demand.Demand is the quantities of good or ser offense that consumers are willing to buy at various prices within some given period of time. Holding all other factors constant, the price of a good or service increases as its demand increases and vice versa. When factors other than price changes, demandcurve will shift. There are 5 determinants of the demand curve. First factor is price of related goods. A good or service can be related to another by being a substitute or complement. If price of a substitute changes, we face the demand for the good under consideration to change in the same direction as the change in the substitutes price. For instance, if the price of deep brown rises, the demand for tea should increase. The compl ement goods are the goods that can be used together.Price of complement and demand for the other good are negatively related. Example, if the price of sugar increases, the demand for coffee will fall. Second factor is income, as peoples income rises, it is reasonable to expect their demand for a good to increase and vice versa, the demand curve will shift right. A fall in income will lead to a decrease in demand for familiar goods. Goods whose demand varies inversely with income are called inferior goods. Third determinant is future expectation. If enough, buyers expect the price of a good rises in future, the current demand will increase. Also, if consumers current demand will increase, they expect higher future income. For example, in 2005 housing prices rose, but people bought more because they expected the price to continue to go up. This drove prices even further, until the bubble burst in 2006 (Stafffullcoll.edu. n.d.).Forth factor is tastes and preferences. This is the desir e, emotion, or preference for a good or service. If consumer preference is favorable change will leads to an increase in demand. Likewise, unfavorable change leads to a decrease in demand. Example, companies spend thousands on advertising to make you feel strongly that you hope a product. Last determinant is number of buyer. If the number of buyers in market rises, the demand increases. For example, the housing bubble case. Low-cost mortgages increased the number of people who were told they could founder a house. The number of buyers actually increased, driving up the demand for housing. When they found they really couldnt afford the mortgage, especially when housing prices started to fall, they foreclosed. This reduced the number of buyers, and demand as well fell.2) Briefly explain the concept of Law of diminishing returns? Discuss its assumption and importance? The law of diminishing marginal returns means that the productivity of a variable input declines as more is usedin s hort-run production, holding one or more inputs dictated. This law has a direct expression on market supply, the supply price, and the law of supply. The main reasons the marginal product (MP) of this variable input declines is the fixed input. The fixed input imposes a capacity shyness on short-run production. For example, in a sandwich production, the size of the sandwich-producing kitchen and equipment is fixed. The company employs additional workers, the kitchen becomes increasingly crowded. Only so many workers can use the sandwich-preparation answer to prepare sandwich.While adding additional workers do increase total sandwich production, the extra production attributable to these workers is certain to fall as the capacity of the fixed input is limited. In fact, adding too many workers actually results in a negative marginal product, hence, total product falls. The law of diminishing marginal returns is reflected in the shapes and vends of the total product, marginal prod uct, and average product curves. The most important of these being the negative slope of the marginal product curve. Appendix 5 shows the graph common chord product curves. The total product (TP) curve shows that the total number of Sandwich Company produced per hour for a given amount of labor. The increasingly flatter slope of the TP is attributable to the law of diminishing marginal returns. Also, the marginal product curve indicates how the total production of Sandwich Company changes when an extra worker is hired. The negatively-sloped portion of the MP curve is a direct embodiment of the law of diminishing marginal returns.Further, the average product curve indicates the average number of Sandwich Company produced by workers. The negatively-sloped portion of the AP curve is indirectly caused by the law of diminishing marginal returns. As marginal product declines, due to the law of diminishing marginal returns, it also causes a decrease in average product. 3) Explain the vari ous economies and diseconomies of exfoliation? Economies of dental plate are the cost advantages that a business can exploit by runing the scale of production. The effect is to reduce the long run average (unit) costs of production. Economies of scale have brought down the unit costs of production and feeding by dint of to lower prices for consumers (appendix 6). It could be achieved by buying new machinery, and build a bigger factory. There are two types of economy of scale and depending on the picky characteristics of an industry, some are more important than others.Firstly, internal economies of scale are aproduct of how efficient a firm is at producing, that is specific to several(prenominal) firm. Example, advantages are enjoyed by expansion. Next, external economies of scale occur outside of a firm but within an industry. Example, industrys scope of operations expand due to better transportation network, will result a decrease in cost for a company working within industr y, , external economies of scale have been achieved. Diseconomies of scale are the forces that cause larger firms to produce goods and services at increased per unit costs. The concept is the opposite of economies of scale to a locating which economies of scale no longer function for a firm. Rather than experiencing continued decreasing costs per increase in output, firms see an increase in marginal cost when output is increased (appendix 6).When a firm expands its production scale beyond a certain level, it suffers certain disadvantages. These disadvantages are called internal diseconomies of scale. The result of these diseconomies of scale is a fall run average cost. There are a number of factors that might give rise to inefficiencies as the size of the firm grows. As the size of the firm grows beyond a certain level, organization, control and planning is needed. This makes the managerial responsibilities more difficult. Delegation of the management functions to lower personnel b ecomes very common. Since the lower personnel lack the adequate experience to undertake the task, it may result in low output at higher cost. All these lead to an increase in the long-run average cost.Further, the external diseconomies of scale are beyond the control of a company increases its total costs, as output in the counterweight of the industry increases. The increase in costs can be associated with market prices increasing for some or all of the factors of production. For instance, high competition for labor, when there is more firms in industry, there will be increased demand for labor, making the best workers harder to keep (Keat and Young, 2009).ReferencesStafffullcoll.edu. n.d. DETERMINANTS OF DEMAND. online Available at http//staffwww.fullcoll.edu/fchan/macro/1determinants_of_demand.htm Accessed 28 Mar 2014. Keat, P.G. and Young, P.K.Y., 2009 managerial Economics 6th ed. Economic Tools for Todays Decision Makers. Pg. 266-268

Review of “Methods of Resolving Interpersonal Conflict”

Review of Methods of Resolving Interpersonal strife Mark R. Long Morris tweak School of Management Review of Methods of Resolving Interpersonal Conflict The article (Burke 1969) describes a number of methods for negotiating and handling conflicts. In this article the author describes two in effect(p) and ineffective methods ranging from force to withdrawal. Each method is defined by a number of examples. The most effective technique, face-off bother Solving, is identified and described in terms of its characteristics.The second trump out re ascendant technique defined in Table 1 is Forcing while the worst technique was also Forcing. Forcing was the second best resolution technique under the Effective Resolution column at 24. 5%, following the best technique at 58. 5% Confrontation Problem Solving. Forcing also was the worst resolution technique at 79. 2% under the Ineffective Resolution column. Forcing was seen to be effective by the winners of a win-lose conflict. It was seen by losers of a win-lose conflict to be ineffective.Forcing is perceived as an effective method of resolving conflict by the victor, but not by the vanquished. From the first four examples in the text (Burke 1969) the best example is number 4. This example highlighted the fact that through business solving both parties can benefit. Working through their differences they reached a solution that was optimal to both of them. This created a win-win scenario. With neither emplacement feeling the victim, a better resolution was discovered. They can now build on this mastery to resolve the next occupation without any carryover of negative history between the parties.From the remaining examples in the text (Burke 1969) the worst examples are numbers 5, 6, 7. All trine illustrated Forcing as a method of conflict resolution. A win-lose situation is created. In each of the cases the superior prevails over the subordinate. This creates a win-lose situation where only one side perceives the outcome as positive. Win-lose outcomes are less likely to be accepted voluntarily. One person gets what they want and feels vindicated, while the other person loses out and feels cheated or a failure.The outcome is that future conflict resolution will be prejudiced and may not lead to an optimal resolution. To summarize the thirteen characteristics of Confrontation as a conflict-resolving you first need to recognize that Confrontation is a conscious and systematic attempt to maximize the goals of both parties through collaborative problem solving. The conflict is seen as a problem to be solved rather than a war to be won. The important distinction is to view this as both parties versus the problem, rather than one party versus the other party.This method focuses on the needs and constraints of both parties rather than emphasizing strategies designed to conquer. Full problem definition, analysis and study of alternatives precede consensus decisions on mutually agreeable solutions. T he parties work toward common and super-ordinate goals. These goals can only be attained by both parties pulling together. There is an wildness on the quality of the long term relationships between the parties, rather than short term accommodations. Communication is open and direct rather than secretive and calculating.Threat and obsession are proscribed. The assumption is made that integrative agreements are possible given the full range of resources existing in the relationship. Attitudes and behaviors are directed toward an increase of go for and acceptance rather than an escalation of suspicion and hostility. The Confrontational approach requires a very high degree of patience and skill in human relations and problem solving. The article concludes that conflict is not a bad thing in contrast to the text (Meredith and Mantel 2009) concerning the win-win approach to negotiation.The article suggests that a more possible approach to conflict views conflict as necessary. That con flict can be used to define a problem more accurately and used to essay the best alternative for resolution of the problem. Without conflict there is no change. Change implies conflict because vested interests are challenged. Win-win outcomes occur when each side of a problem feels they energize won. Since both sides benefit from such a scenario, any resolutions to the conflict are likely to be accepted voluntarily.The process of integrative bargaining aims to make, through cooperation, win-win outcomes. Conflict is an inevitable fact of human existence. If we work to understand and manage it effectively, we can improve both the satisfaction and productivity of our social relationships. Effective conflict management is indispensable if coordinated efforts and productive results are to be achieved. Since conflict may have functional as well as dysfunctional consequences, it is essential that individuals explore various methods and techniques of conflict management.Individuals th at can increase their use of problem-solving in interpersonal conflict can create a better working experience and achieve more constructive consequences. References Burke, R. J. 1969, Methods of Resolving Interpersonal Conflict, PM Network, Personal Administration, July-August 1969, International Personnel Management Association. Meredith, J. and Mantel, S. 2009, Project Management A Managerial Approach, (7th Edition), John Wiley and Sons

Does religion cause war Essay

War is an organized and often prolonged conflict that is carried out by states or non-state actors. It is generally characterised by extreme violence, social disruption and economic destruction. War should be understood as an actual, intentional and widespread armed conflict between political communities, and hence is defined as a form of political violence or intervention. The set of techniques employ by a group to carry out fight is known as state of warf are. An absence of war is usually called peace. A religion is an organized collection of beliefs, cultural systems, and world views that relate military manity to an order of existence. legion(predicate) religions have narratives, symbols, and sacred histories that are intended to explain the meaning of life and/or to explain the origin of life or the Universe. From their beliefs about the cosmos and human nature, people derive morality, ethics, religious laws or a preferred lifestyle. According to some estimates, thither are roughly 4,200 religions in the world. To sidereal day we have invited our excess guests of panel to discuss about the topic Does Religion Cause War. To discuss about the Does religion cause war?On this planet Earth, there have been more wars fought everywhere many different things. They can range from freedom, oil, and religion. There were many wars fought over religion. For example, the thirty years war. The thirty years war was one of the major wars fought over religion. It was mostly fought in whats now Germany. The thirty years war was one of the absolute longest and most destructive, and ferocious conflicts in European history. The war was mainly between Protestants and Roman Catholics although, this eventually turned into a war including most of the European powers.The major effect of The 30 Years War was destroying entire regions. In Germany, the disease and famine greatly decreases population, while bankrupting most of the combatant powers. Although the regiments wit hin each military were not strictly mercenary in that they were not guns for hire that changed sides from battle to battle, the soldiers that made up the regiments for the most part probably were. Another example of a war fought over religion was the Crusades. The Crusades were some of the most famous wars, and fought over religion.The Crusades were a series of wars blessed by the Pope, and Catholic Church. Their main goal was to regain Christian main course to the city of Jerusalem, and holy places around it. The Crusades were actually originally launched to repel the expansion into Anatolia. Several hundred thousand soldiers became Crusaders by taking vows the Pope granted them plenary indulgence. Their emblem was the cross, crusade is derived from the French term for taking up the cross. Many were from France and called themselves Franks, which became the common term used by Muslims.The term crusade is also used to describe religiously motivated campaigns conducted between 1100 and 1600 in territories outside the Levant usually against pagans, heretics, and peoples under the ban of excommunication for a mixture of religious, economic, and political In the eyes of many, religion is inherently conflictual, but this is not necessarily so. Therefore, in part, the solution is to promote a heightened awareness of the positive peace building and reconciliatory place religion has contend in many conflict situations. More generally, fighting ignorance can go a long way.Interfaith dialogue would be full at all levels of religious hierarchies and across all segments of religious communities. Where silence and misunderstanding are all too common, learning about other religions would be a powerful step forward. Being educated about other religions does not mean conversion but whitethorn facilitate understanding and wonder for other faiths. Communicating in a spirit of humility and engaging in self-criticism would also be helpful. In recent times further tolerate in history to Hinduism or Judaism along with other religious beliefs.During the same time period there have also been a large list of wars and battles between countries. Many argue that politics are the causes of these wars however others claim that it is religion which is the main reason. Religion has had a large influence on many conflicts in the past. While some argue that religion is the cause of wars, it is inconclusive whether war would or would not exist if there was no such thing as religion. Some would say The Crusades are a major example of religion causing war.From the 11th century to the 13thcentury Christian states in Europe launched what are sometimes called Holy Wars against Muslims in the East. These wars centred on the city of Jerusalem which held a Holy significance in the Christian world. However when 3000 Christians were massacred, this began the retaliation and therefore the informant of The Crusades to release the Holy City of Jerusalem from the rule of Musli ms. In this example, religion has clearly caused The Crusades as there would not have been any war if the city of Jerusalem did not have Christian significance.However, a contrary argument to this would be that it was the massacre of 3000 Christians which caused The Crusades to begin and not because of differing religious beliefs, although it is unquestionable that religion played a major part in the beginning of the Crusades as the massacre may not have taken place without a religious background. As the argument for religion causing war heavily outweighs the opposing argument, in this context it is fair to say that using this example, religion does cause war. The Israel-Arab wars from 1948 to the present day are often seen as wars over religion.In fact, they say, they have been about nationalism, self-defence or the liberation of territory. So why is religion a cypher in war at all when all the main faiths have little time for violence and advocate peace? Because, it is suggested, leaders use differences over faith as a way of sowing hatred and mobilising support for political wars. As the American civil war leader Abraham Lincoln put it virtually 150 years ago The will of God prevails. In great contests, each party claims to act in accordance with the will of God. Both may be, but one must be wrong. God cannot be for and against the same thing at the same time.

Strategic Plan of Shangri-La Hotel

T able of content 1. 0Introduction2 2. 0strategic Plan3 3. 0 come across mission statement, strategic goals and corporate strategies for a hotel4 3. 1Mission Statement4 3. 2Strategic Goals6 3. 3Corporate Strategies7 3. 3. 1 nirvana C be 1 paradise Hospitality from sympathize with People9 3. 3. 2enlightenment burster 2 captureing Customers9 3. 3. 3 nirvana C be 3 Rec scarcely over to grasp Loyalty9 3. 3. 4 paradise Care 4Take Ownership10 4. 0 jam chart for the heaven Hotel11 5. 0Conclusion14 6. 0Reference15 1. 0 Introduction Our company hold chosen Shangri La as our topic of discussion for our encompass writing.Shangri La is a cooperation that has a lot of hotels and fall behinds in the whole wide world. The name of Shangri La was actually from a novel published in 1933 named, confused Horizon written by James Hilton. In present days, the name Shangri La has sound famous in the worldwide. In 1971, Shangri La has its own marvelous hotel in Singapore. After that, Shangri La had grew into a huge cooperation which own 72 hotels and resorts in several(predicate) countries, such as, Asia Pacific, North America, the Middle East, Europe and yet Shangri La is jutning to develop more hotels in different countries.Besides that, Shangri La has two Asias ab protrude prestigious recreational clubs, that is, the Aberdeen Marina Club in Hong Kong, and the Xili Golf and farming Club in Shenzhen. Furthermore, Shangri Las always follow Asian Hospitality as their unique hospitality to treat their customer. In entrap to contest with other hotels and resorts, Shangri La had emphasized on hospitality towards their customer. The main thing that makes Shangri La macrocosm successful and being different from the other hotels and resorts is offering spunky take of Asian standards of hospitality and caring for people. at that placefore, Shangri La hotels and resorts bequeath tutorship for each and all customer. They leave make sure that either customer get o ut satisfied with their operate. Shangri La search for trendsetters and professionals to serve their customer and to achieve the goal, that is, to make sure every customer has corking experience once they stay in the hotels and resorts. Strategic thinkning is critical to business organization success. Different from classic business planning, the strategic renewing involves vision, mission and come inside-of-the-box thinking.Strategic planning describes where you want your comp any(prenominal) to go, not ineluctably how youre way out to get in that location. However, like all other travel plans, without knowing where you want to go, creating inside information on how to arrive are meaningless. Strategic planning defines the where that your family is heading. In order for a business to be successful, there needs to be a roadmap for success. A strategic plan helps to provide direction and charge for all employees. It points to specific results that are to be achieved and es tablishes a course of action for achieving them.A strategic plan also helps the various work units within an organization to set themselves with common goals. Building a strategic plan is not difficult. It will take around thought and some feedback from customers and others, but businesses should be routinely garnering feedback from reserve constituent groups on an on-going basis. The serve up of developing a strategic plan should be honor for all involved and usually helps develop stronger communications amongst members of the planning team. Once developed, the key to making the plan work is a commitment to eyesight it through and sound implementation.Many businesses bugger off developed strategic plans wholly to put them on a shelf to gather dust. Managers need a substantially-developed strategic plan in order to effectively establish expectations for their employees. Without a plan, expectations are developed in a void and there is little or no coalescency with common g oals. A good strategic plan looks out 2 to 5 course of instructions and describes clearly how the business will grow and prosper over that planning horizon. 2. 0 Strategic Plan 3. 0 Describe mission statement, strategic goals and corporate strategies for a hotel 4. Mission Statement In 2010, paradise Hotels and Resorts had more than seventy hotels and 40,000 employees, with a vision to double within 5 years, all while maintaining their unique culture of high quality caring and hospitality. In young years, the hotel chain has won almost every global award, including Asias best hotel stake for business and pass, best opulence hotel chain (Asia M maveny), best business hotel brand in Asia Pacific (Business Traveler) and top five best oversea hotel (Observer and Guardian) (Marquardt 2011). paradise has a powerful vision for its employees as well as its thickenings. Employee learning and development is an intrinsical role in heaven and is part of the companys mission, which sta tes that its aim includes enabling all employees to achieve their personal and professional growth. Eng Leong Tan, Director for HR notes, We go out to be the first choice employer among hospitality workers. We are attached to providing an milieu in which employees can learn and grow.It is not enough just to pay well and offer good benefits. Growth opportunities are equally important, in particular to younger employees (Marquardt 2011). Shangri-Las hotel mission statement we envision a community of trusty and educated citizens who are environmentally conscious, practice social accountability in their daily run shorts and inspire others to do the same. We commit to operating in an economically, socially and environmentally responsible manner whilst balancing the interest of diverse stakeholders (Lincoln 2007).We make to be a leader in corporate citizenship and sustainable development, caring for our employees and customers, seeking to better the quality of life for the comm unities in which we do business and help as good stewards of society and the environment (Shangri-La Asia Limited 2010). To jinx our guests every time by creating engaging experiences straight from our hearts. Again the same, they want to delight their quests, but as there is a low traffic of guests, it is self explanatory that they are not fulfilling the needs of their guests.According to their mission they want to differentiate them with others by providing the guests a feeling of home and interacting but for that they need customers, without that they cant do anything (Kumar confrere 2011). 4. 2 Strategic Goals Shangri-La Hotel is a facility of avails which provide places to stay for customers around the world. It is known as a hotel or a resort for consumers to relax oreven have avacation atthe hotel. Shangri-La Hotel is amuch known hotel in Singaporebecause it was founded there itself. Shangri-La Hotel has provided a hotel for business traveler.Therefore, it has made anothe r target of business in its anxiety. With these targets, the company has proven to be the worlds best finest hotel in management and services. This hotel has also been situated in Malaysia itself, which have also belong a finest hotel for business travelers and also travelers around the world and locally. Therefore, with these achievements, we have decided to make a research about the company itself and prove of its facility that satisfies us as a customer (Shangri-La International Hotel oversight Ltd. 2012).Great hotels are made by great employees, not by crystal chandeliers or expensive carpets. This powerfully held belief at Shangri-La Hotels and Resorts translates to a firm commitment to employee development. Such dedication will be increasingly important as the groups workforce grows from 37,000 to nearly 60,000 by 2013 (Shangri-La International Hotel Management Ltd. 2012). The process begins with careful selection provide are hired for attitude, trained for skills providi ng a fertile knowledgeableness for the Shangri-La philosophies to be embraced.Shangri-La then invests heavily in education perhaps more than any other hotel group with intensive, ongoing coaching for all rung at 68 hotels and resorts. The group then retains its high caliber staff by creating an environment whereby employees may achieve their personal and career goals. Shangri-La has unrivaled of the lowest staff turnover rate in the industry (Shangri-La International Hotel Management Ltd. 2012). 4. 3 Corporate Strategies Shangri-La Care the groups specify feature is its exceptional and warm hospitality, as defined by its philosophy Shangri-La hospitality from caring people.All staff undergoes the Shangri-La Care training programme within six months of joining the group. The programme is designed to develop a consistent Shangri-La style of service to deliver a superior guest experience and build brand loyalty. Respect, courtesy, sincerity, helpfulness and humility are all forc e set of the training. Under the umbrella theme Shangri-La Care the Shangri-La Way the programme is divided into four modules Shangri-La Care 1 Shangri-La hospitality from caring people, Shangri-La Care 2 Delighting customers, Shangri-La Care 3 Recover to gain loyalty and Shangri-La Care 4 winning ownership. The four modules of Shangri-La Care focus on the groups mission Delighting customers each and every time, part of Shangri-Las guiding principles (MohdRizal 2007). Shangri-La Care is a living culture within the group, strongly supported by top management and continuously cascaded through the organization. All hotels are needful to allocate a specific budget for people training and development and the hotels general managers are responsible for ensuring the all the allocated funds are spent year after year.Below is Shangri-La Care Modules that line out what service personnel do and how to serve their customers should best (Shangri-La International Hotel Management Ltd. 2012 ). 4. 4. 1 Shangri-La Care 1 Shangri-La Hospitality from Caring People graduation of all, addresses how to make the guests feel special and important by focusing on the five core apprizes of Shangri-La Hospitality Respect, Humility, Courtesy, Helpfulness and Sincerity. It also imbuesthe value of insolence without Arrogance as the servicehallmark (MohdRizal 2007). . 4. 2 Shangri-La Care 2 Delighting Customers Focuses on the importance of guest loyalty and how it can only be achieved by delighting the guests not just the first time but every hotshot time. Employees must be guest obsessed, doing more for guests by going the extra mile, being flexible and neversaying no, anticipating and responding quickly, and recognizing the guests individual needs (MohdRizal 2007). 4. 4. 3 Shangri-La Care 3 Recover to Gain Loyalty game lights the importance of recovery when a mistake is made.When recovery is done well, it may be an luck to gain further commitment and loyalty but if there is no or poor recovery the lifetime value of the guest is lost in addition to at least 25 others who may hear of the incident through word of mouth. The module teaches the five steps to recovery Listen, Apologize, Fix the Problem, Delight the Extra Mile and Follow Up (MohdRizal 2007). 4. 4. 4 Shangri-La Care 4Take Ownership Finally, addresses the importance of our employees taking ownership to show care for the customers, colleagues and company.The driver of ownership isSELF, which means S (Show commitment), E (Eager to take initiative), L (Lead ourselves) and F (Filled withpassion). This module attempts to create in the employees the mind-set to live in an environment that isfilled withCare forguests, Compassion for colleagues andPride in thecompany (MohdRizal 2007). 4. 0 SWOT chart for the Shangri-La Hotel Strengths Weaknesses 1) Shangri-La Hotel is regarded as one of the worlds best management hotel.It includes Shangri-La Hotel and Traders Hotels. 2) Shangri-La Hotel manages to train w ell employees who are able to provide better quality services to customers. 3) Shangri-La owns strong capital and service that helps it earn good study and consumer loyalty. 4) Shangri-La Hotel the uniqueness of interior design of the hotel rooms, lobby, dining cafe and state of the art facilities has been able to attract customers intention. It also has been on the luxury of facilities, which can make customers feel comfortable. ) Improved the existing electronic Best Practice process to ensure company-wide benchmarking where ideas with potential for global implementation are highlighted. The most valuable Best Practice recognition was created and is awarded on an annual basis. 1) Senior executives approaching privacy with no clear recognizable successor. 2) Problems in recruiting employees to work at the resorts. 3) Shangri-La is very famous in Asia but not in the other continents. So it is hard to attract those customers. ) Losing market share to rivals and higher boilers sui t unit costs relative to rivals 5) Unattractive compensation packages. Thus, failure to understand culture differences. Opportunities Threats 1) comparatively safe and peaceful business environment. No natural possibility around the Hotel location, no riots, no terrorist attack, without violent protest or demonstration. 2) The resort hotel is located in a unique island with beautiful beaches and clear water deification for snorkeling and living activities. 3) Shangri-La has opportunities to attract more ustomers. And then it can improve its fame all around the world. 4) The income of residents continued to rise, according to Maslows theory of the level demand, when the peoples living standards up to a certain extent, they hope to meet ghostly needs. Hotel facilities will attract customers so the hotel consumption of the people will continue to increase. 5) Increase presences in Asia and also relaxed travel restrictions. 1) Aggressive fishing activities have been carried out nea rby the island lately and it has caused unduly pollution as a result. ) There are many existing and newly built island resorts in the Asia-Pacific region. 3) The competitors are strong. There are lots kinds of hotels, so Shangri-La does not have tremendous competitiveness. 4) Restrictions on travel. 5) Increase in the cost of labor and current economic situation. SWOT compend can be defined as a critical assessment of the strengths and weaknesses, opportunities and treats in relation to the internal and environment factors affecting an entity in order to establish its condition prior to the preparation of the long terminal figure plan. In addition, strengths and weaknesses analysis involves looking at the particular strengths and weaknesses of the organization itself and itself and its products/services range. It is an internal appraisal. An analysis of opportunities and threats is concerned with profit making opportunities in the business environment and with identified threats such as falling demand, government legislation and new competition etc. Therefore it is an external appraisal. 5. 0 Reference ) Online Business Advisor, 2006, (Why is Strategic be after important), viewed 23 February 2012, Available from http//www. onlinebusadv. com/? PAGE=171 2) David Ingram, D 2012 (Why is the Implementation of projects important to strategic Planning and the Project Manager) viewed 23 February 2012, Available from http//smallbusiness. chron. com/implementation-projects-important-strategic-planning-project-manager-18215. html 3) Shangri-La 2012, (International Hotel Management Ltd. ) viewed 23 February 2012, Available from http//www. shangri-la. com/en/corporate/aboutus/overview 4)Strategic Plan of Shangri-La HotelTable of Contents 1. 0Introduction2 2. 0Strategic Plan3 3. 0Describe mission statement, strategic goals and corporate strategies for a hotel4 3. 1Mission Statement4 3. 2Strategic Goals6 3. 3Corporate Strategies7 3. 3. 1Shangri-La Care 1 Shangri-La Hosp itality from Caring People9 3. 3. 2Shangri-La Care 2 Delighting Customers9 3. 3. 3Shangri-La Care 3 Recover to Gain Loyalty9 3. 3. 4Shangri-La Care 4Take Ownership10 4. 0SWOT chart for the Shangri-La Hotel11 5. 0Conclusion14 6. 0Reference15 1. 0 Introduction Our group have chosen Shangri La as our topic of discussion for our report writing.Shangri La is a cooperation that has a lot of hotels and resorts in the whole wide world. The name of Shangri La was actually from a novel published in 1933 named, Lost Horizon written by James Hilton. In present days, the name Shangri La has become famous in the worldwide. In 1971, Shangri La has its own deluxe hotel in Singapore. After that, Shangri La had grew into a huge cooperation which own 72 hotels and resorts in different countries, such as, Asia Pacific, North America, the Middle East, Europe and yet Shangri La is planning to develop more hotels in different countries.Besides that, Shangri La has two Asias most prestigious recreational c lubs, that is, the Aberdeen Marina Club in Hong Kong, and the Xili Golf and Country Club in Shenzhen. Furthermore, Shangri Las always follow Asian Hospitality as their unique hospitality to treat their customer. In order to compete with other hotels and resorts, Shangri La had emphasized on hospitality towards their customer. The main thing that makes Shangri La being successful and being different from the other hotels and resorts is offering high level of Asian standards of hospitality and caring for people.Therefore, Shangri La hotels and resorts will care for each and every customer. They will make sure that every customer will satisfied with their services. Shangri La search for trendsetters and professionals to serve their customer and to achieve the goal, that is, to make sure every customer has great experience once they stay in the hotels and resorts. Strategic planning is critical to business success. Different from classic business planning, the strategic variety involves vision, mission and outside-of-the-box thinking.Strategic planning describes where you want your company to go, not necessarily how youre going to get there. However, like all other travel plans, without knowing where you want to go, creating details on how to arrive are meaningless. Strategic planning defines the where that your company is heading. In order for a business to be successful, there needs to be a roadmap for success. A strategic plan helps to provide direction and focus for all employees. It points to specific results that are to be achieved and establishes a course of action for achieving them.A strategic plan also helps the various work units within an organization to align themselves with common goals. Building a strategic plan is not difficult. It will take some thought and some feedback from customers and others, but businesses should be routinely garnering feedback from appropriate constituent groups on an on-going basis. The process of developing a strategic pl an should be rewarding for all involved and usually helps develop stronger communications between members of the planning team. Once developed, the key to making the plan work is a commitment to seeing it through and sound implementation.Many businesses have developed strategic plans only to put them on a shelf to gather dust. Managers need a well-developed strategic plan in order to effectively establish expectations for their employees. Without a plan, expectations are developed in a void and there is little or no alignment with common goals. A good strategic plan looks out 2 to 5 years and describes clearly how the business will grow and prosper over that planning horizon. 2. 0 Strategic Plan 3. 0 Describe mission statement, strategic goals and corporate strategies for a hotel 4. Mission Statement In 2010, Shangri-La Hotels and Resorts had more than seventy hotels and 40,000 employees, with a vision to double within five years, all while maintaining their unique culture of high q uality caring and hospitality. In recent years, the hotel chain has won almost every global award, including Asias best hotel brand for business and vacation, best luxury hotel chain (Asia Money), best business hotel brand in Asia Pacific (Business Traveler) and top five best overseas hotel (Observer and Guardian) (Marquardt 2011).Shangri-La has a powerful vision for its employees as well as its guests. Employee learning and development is an integral role in Shangri-La and is part of the companys mission, which states that its aim includes enabling all employees to achieve their personal and professional growth. Eng Leong Tan, Director for HR notes, We seek to be the first choice employer among hospitality workers. We are committed to providing an environment in which employees can learn and grow.It is not enough just to pay well and offer good benefits. Growth opportunities are equally important, especially to younger employees (Marquardt 2011). Shangri-Las hotel mission statemen t we envision a community of responsible and educated citizens who are environmentally conscious, practice social responsibility in their daily lives and inspire others to do the same. We commit to operating in an economically, socially and environmentally responsible manner whilst balancing the interest of diverse stakeholders (Lincoln 2007).We strive to be a leader in corporate citizenship and sustainable development, caring for our employees and customers, seeking to enrich the quality of life for the communities in which we do business and serving as good stewards of society and the environment (Shangri-La Asia Limited 2010). To delight our guests every time by creating engaging experiences straight from our hearts. Again the same, they want to delight their quests, but as there is a low traffic of guests, it is self explanatory that they are not fulfilling the needs of their guests.According to their mission they want to differentiate them with others by providing the guests a feeling of home and interacting but for that they need customers, without that they cant do anything (Kumar Swain 2011). 4. 2 Strategic Goals Shangri-La Hotel is a facility of services which provide places to stay for customers around the world. It is known as a hotel or a resort for consumers to relax oreven have avacation atthe hotel. Shangri-La Hotel is amuch known hotel in Singaporebecause it was founded there itself. Shangri-La Hotel has provided a hotel for business traveler.Therefore, it has made another target of business in its management. With these targets, the company has proven to be the worlds best finest hotel in management and services. This hotel has also been situated in Malaysia itself, which have also become a finest hotel for business travelers and also travelers around the world and locally. Therefore, with these achievements, we have decided to make a research about the company itself and prove of its facility that satisfies us as a customer (Shangri-La Intern ational Hotel Management Ltd. 2012).Great hotels are made by great employees, not by crystal chandeliers or expensive carpets. This strongly held belief at Shangri-La Hotels and Resorts translates to a firm commitment to employee development. Such dedication will be increasingly important as the groups workforce grows from 37,000 to nearly 60,000 by 2013 (Shangri-La International Hotel Management Ltd. 2012). The process begins with careful selection staff are hired for attitude, trained for skills providing a fertile foundation for the Shangri-La philosophies to be embraced.Shangri-La then invests heavily in training perhaps more than any other hotel group with intensive, ongoing coaching for all staff at 68 hotels and resorts. The group then retains its high caliber staff by creating an environment whereby employees may achieve their personal and career goals. Shangri-La has one of the lowest staff turnover rate in the industry (Shangri-La International Hotel Management Ltd. 2012). 4. 3 Corporate Strategies Shangri-La Care the groups defining feature is its exceptional and warm hospitality, as defined by its philosophy Shangri-La hospitality from caring people.All staff undergoes the Shangri-La Care training programme within six months of joining the group. The programme is designed to develop a consistent Shangri-La style of service to deliver a superior guest experience and build brand loyalty. Respect, courtesy, sincerity, helpfulness and humility are all core values of the training. Under the umbrella theme Shangri-La Care the Shangri-La Way the programme is divided into four modules Shangri-La Care 1 Shangri-La hospitality from caring people, Shangri-La Care 2 Delighting customers, Shangri-La Care 3 Recover to gain loyalty and Shangri-La Care 4 Taking ownership. The four modules of Shangri-La Care focus on the groups mission Delighting customers each and every time, part of Shangri-Las guiding principles (MohdRizal 2007). Shangri-La Care is a living culture within the group, strongly supported by top management and continuously cascaded through the organization. All hotels are required to allocate a specific budget for people training and development and the hotels general managers are responsible for ensuring the all the allocated funds are spent year after year.Below is Shangri-La Care Modules that line out what service personnel do and how to serve their customers should best (Shangri-La International Hotel Management Ltd. 2012). 4. 4. 1 Shangri-La Care 1 Shangri-La Hospitality from Caring People First of all, addresses how to make the guests feel special and important by focusing on the five core values of Shangri-La Hospitality Respect, Humility, Courtesy, Helpfulness and Sincerity. It also imbuesthe value ofPride without Arrogance as the servicehallmark (MohdRizal 2007). . 4. 2 Shangri-La Care 2 Delighting Customers Focuses on the importance of guest loyalty and how it can only be achieved by delighting the guests not jus t the first time but every single time. Employees must be guest obsessed, doing more for guests by going the extra mile, being flexible and neversaying no, anticipating and responding quickly, and recognizing the guests individual needs (MohdRizal 2007). 4. 4. 3 Shangri-La Care 3 Recover to Gain Loyalty High lights the importance of recovery when a mistake is made.When recovery is done well, it may be an opportunity to gain further commitment and loyalty but if there is no or poor recovery the lifetime value of the guest is lost in addition to at least 25 others who may hear of the incident through word of mouth. The module teaches the five steps to recovery Listen, Apologize, Fix the Problem, Delight the Extra Mile and Follow Up (MohdRizal 2007). 4. 4. 4 Shangri-La Care 4Take Ownership Finally, addresses the importance of our employees taking ownership to show care for the customers, colleagues and company.The driver of ownership isSELF, which means S (Show commitment), E (Eager to take initiative), L (Lead ourselves) and F (Filled withpassion). This module attempts to create in the employees the mind-set to live in an environment that isfilled withCare forguests, Compassion for colleagues andPride in thecompany (MohdRizal 2007). 4. 0 SWOT chart for the Shangri-La Hotel Strengths Weaknesses 1) Shangri-La Hotel is regarded as one of the worlds best management hotel.It includes Shangri-La Hotel and Traders Hotels. 2) Shangri-La Hotel manages to train well employees who are able to provide better quality services to customers. 3) Shangri-La owns strong capital and service that helps it earn good reputation and consumer loyalty. 4) Shangri-La Hotel the uniqueness of interior design of the hotel rooms, lobby, dining cafe and state of the art facilities has been able to attract customers intention. It also has been on the luxury of facilities, which can make customers feel comfortable. ) Improved the existing electronic Best Practice process to ensure company-wid e benchmarking where ideas with potential for global implementation are highlighted. The most valuable Best Practice recognition was created and is awarded on an annual basis. 1) Senior executives approaching retirement with no clear recognizable successor. 2) Problems in recruiting employees to work at the resorts. 3) Shangri-La is very famous in Asia but not in the other continents. So it is hard to attract those customers. ) Losing market share to rivals and higher overall unit costs relative to rivals 5) Unattractive compensation packages. Thus, failure to understand culture differences. Opportunities Threats 1) Relatively safe and peaceful business environment. No natural disaster around the Hotel location, no riots, no terrorist attack, without violent protest or demonstration. 2) The resort hotel is located in a unique island with beautiful beaches and clear water ideal for snorkeling and living activities. 3) Shangri-La has opportunities to attract more ustomers. And then it can improve its fame all around the world. 4) The income of residents continued to rise, according to Maslows theory of the level demand, when the peoples living standards up to a certain extent, they hope to meet spiritual needs. Hotel facilities will attract customers so the hotel consumption of the people will continue to increase. 5) Increase presences in Asia and also relaxed travel restrictions. 1) Aggressive fishing activities have been carried out nearby the island lately and it has caused unduly pollution as a result. ) There are many existing and newly built island resorts in the Asia-Pacific region. 3) The competitors are strong. There are lots kinds of hotels, so Shangri-La does not have tremendous competitiveness. 4) Restrictions on travel. 5) Increase in the cost of labor and current economic situation. SWOT analysis can be defined as a critical assessment of the strengths and weaknesses, opportunities and treats in relation to the internal and environment factors affecting an entity in order to establish its condition prior to the preparation of the long term plan. In addition, strengths and weaknesses analysis involves looking at the particular strengths and weaknesses of the organization itself and itself and its products/services range. It is an internal appraisal. An analysis of opportunities and threats is concerned with profit making opportunities in the business environment and with identified threats such as falling demand, government legislation and new competition etc. Therefore it is an external appraisal. 5. 0 Reference ) Online Business Advisor, 2006, (Why is Strategic Planning important), viewed 23 February 2012, Available from http//www. onlinebusadv. com/? PAGE=171 2) David Ingram, D 2012 (Why is the Implementation of projects important to strategic Planning and the Project Manager) viewed 23 February 2012, Available from http//smallbusiness. chron. com/implementation-projects-important-strategic-planning-project-manager-182 15. html 3) Shangri-La 2012, (International Hotel Management Ltd. ) viewed 23 February 2012, Available from http//www. shangri-la. com/en/corporate/aboutus/overview 4)

Dante’s Inferno Essay

Dantes Inferno is the most well-known and influential work of the ordinal century. Dantes Inferno is not a simple reputation of his journey through Hell. He depicts Hell with a very vivid picture and description. Dantes Inferno is one segment of the Divine drollery. The Divine Comedy contains very realistic and frank concepts of the politics, religion and culture of Italy in the late thirteenth and early the fourteenth centuries. This paper develops the most dramatic governmental, cultural, and theological elements of Dantes Inferno, what he wants to tell about his values through his book, and how the book represents western europiuman Mediterranean culture around 1300.In this time period, Italy was in policy-making chaos. It lacked a stable and secure government. Furthermore, there were competing political f goions and turmoil. In these troubled circumstances, Dantes represents the political thought of the European nations in his book Inferno. The most spectacular politica l element of Inferno is the competing political factions in Italy. During his journey in the book Inferno, he criticizes the political factions in Italy umpteen times. As he says, From there downward he is all of chosen iron, save that his right fundament is of baked clay, and he stands erect on that more than on the other.(Canto XIV) The right foot of baked clay represents the corruption of the church by political factions.Moreover, Dante also thinks that the cause of rebellion was political factions, too. According to the book, he states, But that ungrateful lower classes malign which descended from Fiesole of old, and smacks yet of the mountain and the rock, will hate thee because of thy good deeds and this is right, for among the bitter sorb trees it is not fitting the sweet fig should bear fruit. (Canto XV) This phrase, ungrateful populace malign which descended from Fiesole of old, represents the Fiesole concourse who settled down in Florence (Firenze). Dante thought that the Fiesole was the cause of political factions in Firenze. In addition, the bitter sorb trees nitty-gritty the political faction in Firenze and the sweet fig represents Dante himself. Dante thinks all of the political corruption came from the political factions. According to his thought, political factions atomic number 18 regarded as a inferno in Hell. For example, Dantes political enemy placed in the fifth level, the wrathful level. He is veryexcited to see his political enemy existence punished and moreover Dante wants him to be punished more harshly.As he says, sea captain, it certainly would make me happy to see him dunked deep in the slop just once before we leave the lake it truly would(Dante 140, Canto VIII). He was a member of the political faction opposite Dante, the Black Guelphs. As you see, Dante hates political factions in Florence. He frankly criticizes political factions in his book. The most salient cultural elements in Dantes Inferno are Roman-Greco customs , beliefs, and culture. Roman-Greco culture is the key element in Dantes Inferno. He borrows many stories from Roman-Greco mythology. In Inferno, Roman-Greco traditions and beliefs are very significant for leading the story. For example, the idea of evil and the order of sinners are all from Roman-Greco culture. Furthermore, Zeuss mythology is in Inferno, too. The most major theological element in Dantes Inferno is the concept of the belief in the Holy Trinity. Firstly, the existence of Hell is an element of the Christian tradition.The belief in the Holy Trinity concept informs the structure of Hell. There are nine circles in Inferno. 9 is the Holy number in Christianity. In the Inferno, 9 Concentric go arounds are the fundamental structure of Hell. Dante uses numbers 1,3,9(3), 10,(31), 100(10). There are three animals, 100 Canti Jesus. Among the numbers 10 is the perfect number in Christianity. Dante may want to express the heaven after the nine circles, thus heaven will be the te nth circle. In addition, there are many references to the Bible and Christian theology. For example, in the First Circle of Hell, there are spirits of those who lived virtuously but without Christianity. Dante thinks that the lack of Christianity is also a sin. The good Master to me, Thou dost not ask what spirits are these that thou seest. Now I would have thee know, before thou goest farther, that they sinned out and if they have merits it sufficeth not, because they had not baptism, which is part of the faith that thou believest and if they were before Christianity, they did not duly worship God and of such(prenominal) as these am I myself. (Canto IV). Through Dantes Inferno, there are nine-spot Circles in Hell. According to the Nine Circles in Hell, we can study the culture and society aspects in the thirteenth century through the gravity of the offence. The Nine Circles are divided by the gravity of the offence.The First Circle is for people who placed in Limbo such as virtuou s pagans, the Second Circle to the FifthCircle Lust, gluttony, greed, and anger. The Sixth Circle is for heretics, the seventh represents violence, the eighth circle exists for people who exercise sin of fraud and the Last Ninth Circle is for people who commit malice or perfidiousness. According to the each circle of sins in Hell, we assume that heretics, violence and fraud treated heavily in the thirteenth century. not only the gravity of the offence in the thirteenth century, but also we can see the society aspects from Dantes Inferno. Through the book, we can guess that the barratry prevailed in the thirteenth century. For instance, there were spirits in Hell who perpetrate simony. Furthermore, the popes status raised and it became very powerful in Europe compare to before the thirteenth century. As he says, but already the time is longer that I have cooked my feet, and that I have been thus elevation down, than he will stay planted with red feet for after him will get down, of uglier deed, from westward, a shepherd without law(Canto XVIII) This phrases represent of the Clement V who will come from Avignon.Avignonese Captivity is an incident that Clement V moved the Vatican to the Southern part of France. This incident signifies that the popes status raised and it was really powerful as much as he could move the Vatican. Lastly, the most important thing to Dante through the book is an act of treachery. Through Dantes Inferno, he made the finis circle of Hell for people who commit treachery. It is because he was afraid of the temptation of treachery. He dearly wanted to go back to his town at that time. However, if he goes back to his town, he had to take a opposite political party who exiled Dante from his hometown. It means that he commits treachery to people who followed him. He would not want to commit treachery to people who supported him. Thus, through the book, he articulates his value that he would not commit treachery to people who followed him . Not only the determination of the act of treachery to Dante, but also he completes the definition of the God in Hell and understands about the structure of Hell through the book, Inferno.In conclusion, the most salient political element of Dantes Inferno is competing political factions. Because of troubled circumstances in Italy in the thirteenth century, Dante hates about the competing political factions and he thinks that all causes of political chaos in Italy is competing political factions. The cultural element in Inferno is Roman-Greco tradition, beliefs culture. Through the book, Dante borrowed many storiesfrom Roman-Greco tradition culture. For example, the order of sinner and the concept of evil were borrowed from Roman-Greco tradition culture. Furthermore, a mythology about the Zeus is one of the examples of Roman-Greco beliefs. Theological element of Dantes Inferno is the belief of the Holy Trinity by using numbers such as 1,3,9,10,100. Also, he borrowed and used referen ces to the Bible and Christian theology. We also can guess the culture and social aspect in 1300. At that time period, simony prevailed all over Europe and the popes status was very powerful. Through the book, Inferno, Dante wants to articulate his thought of treachery. He determines that he would not commit treachery because of temptation by his own desire. Dantes Inferno was the most experimental work in the thirteenth century. His book implies political, religious and cultural elements in the thirteenth century.

Benefits of technology Essay

Grandmother Selina grew up in age where all(prenominal) liaison was made by hand. She went to school where teachers mostly ingestiond chalks and wooden boards. However, to sidereal day, teachers no longer use chock boards, instead they use smart boards or overhead projector. Selina used to course a dictionary for school every day for her English class. However, today, there are fewer students carrying dictionaries because they have an access to an Internet which helps to find the meaning of a word in less than a minute. applied science has a tremendous impact on lots lives. It has become part of our everyday life. People have used engineering science as a great source of time saver. As a society, we have witnessed how technology has affected society negatively, but the advantages the technology has given pack surmount the disadvantages. As the technology has evolved, people have noticed how technology has been a useful tool in terms of increasing employment. tally to Burnstei n, U.S. technology and melodic line innovators recognize that robots in factories have potential to save and create more jobs than they eliminate. The majorities of factories in the United States use machineries and robotics to produce products instead of paying person to do it. Many people have argued that the technology evolution has increased unemployment because companies have replaced people with robotics and machineries. Even though more companies replace people with machineries however, the nifty news is that the more companies replace machineries with people, the more companies will hire people with higher paying skilled jobs. People will now have to percolate how to use machineries and robotics to tempt in companies that ask specialist on certain machineries. For example, people might get a job as a data processor technician or machine operator. Also, many robotics and machineries related companies will have to hire people that design, build, and program the equipmen t.Nowadays, technology is fast paced and it is meet more advanced day by day. Today, the majority of people that work in a company with large information technology divisions need a calculating machine to get their work done. According to Jerome, there has been a new technology invention of distant servers that can easily replace the computer hard drives. However, the cloud is already displace Americans to work. Googles team has more than 1,000 employees, Texas cloud company RackSpace eploys 3,700 people, andCalifornia-based abider Saleforces.com has 235 open positions, according to The Wall Street Journal(Jerome). Technology has made our jobs so a good deal easier. As a society in a whole, we need to come upon an advantage of what technology is providing us. For example, farmers physical labors have disappeared because now they use machines to do the work. According to Nye, As recently as 150 years ago, most people in Europe and the United States were farmers. Today, less tha n 5 percent remain on farms, and industrial work occupies simply about 25 percent of workers (Nye, 7).Because of this, many people argue that technology has impacted the job creation negatively. It has not precisely made our lives easier, but it also has helped people to save time and to find a better job. Few decades ago, construction workers used to work with tool much(prenominal) as hammers, ladder, and ropes. However, today, people use machineries much(prenominal)(prenominal) as nail gun, paint sprayer, and cranes. As Nye mentioned, Tedious and dangerous factory work has been replaced by robot or automatic machines, while millions of people hold jobs that did not exist 150 years ago in the industries created around new technologies, such as computing, melodious recording, broadcasting, design, advertising, and research and development (7).Technology is advancing so rapidly that we might stay behind if we dont adapt to it. Because of this, people need to change their scie ntific skills. The more we familiarize with technology, the more opportunity we will have finding a job. As technology has increased in our lives, we have been able to stipulate the importance of technology in our complaisant life.Technology has made our lives so much easier. For example, we dont have to go to a bank to fasten checks because people can do this by simply uploading a check in their banks mobile application. Also, technology has provided us with Global locating Satellite (GPS) system to travel without getting lost or asking for help even cars are being made with GPS systems which helps drivers to comfortably drive wherever they want to. There have been many pros and cons about genial media. In addition, some people say it has affected the way we communicate negatively by diminishing our social skills. However, the benefits of technology in our social life have overthrown the disadvantages that technology supposedly causes. Today, most of the people are using socia l media such as twitter, Facebook, Skype etc The popularity of Facebook and twitter has increased tremendously during the past few years it has been agreat tool to keep in touch with your friends and family.According to the psychiatrist Marley, People who follow a lot of Twitters from diverse backgrounds could quickly build up an understanding of lots of people, and this in turn would enable them with people companionship that would better equip them for social interactions with people(Marley). There are thousands of twitter users that are from varied country, who speaks another language, and who shares different customs than others. Even though people are not interacting face to face with others, people can easily feel comfortable and get better understanding which can help communication. In an age when all aspects of life are becoming increasingly electronic, social networking sites are turning into a social scene that caters young and adults, and provides for their interactive needs while connecting peers and colleagues worldwide (Wittaker). Social networks can be a great way to look for support.Most of the time, people find support on social network when they feel sad, lonely or bored. According to Torr Several studies have specially countered some prior research linking Internet use with closing off or depression, showing experienced users may find a greater support online, become more satisfied with their interaction and communication, and generate new birth through the ability to contact others more easily than they can offline (Torr, 26). Also, social media makes it easier to communicate for people who dont feel comfortable talking in person. Today, technology has been used as new way of entertainment. The majority of teenagers carry a smartphone some people see this as a bad social function because they only use it to play games. However, what people dont realize is that it is becoming a game changer. The reason why cell phones are becoming a gam e changer is because kids themselves are bringing the device to school, we adults brought laptops into school, and they are a yawn, as are netbooks because the kids see cell phones as their contemporariess technology(Soloway).Today, kids are much more familiarized with technology than what we were as a kid. In addition, technology also has changed the way we entertain ourselves. For example, our parents experienced medicinal drug very differently than todays digital natives. Not so long ago, people used to buy cds to listen to unison or take pictures in a roll of film that had to be taken to the pharmacy to be printed out. However, today people can easily take a picture, share songs, or music videos through social network sitessuch as Facebook, Twitter, and Instagram. Teenagers today, expresses themselves creatively in ways that are very different from the ways their parents did at their age (Palfrey, 6). Technology also has influenced the way people get consequential informatio ns. For example, Internet provides us with great medical information such as how to cure a virus, fever or any kind of illnesses.According to Haugen, a survey made on March 2005, about 17 million said that Internet had played a crucial and important role in helping them with major illness or medical conations. Sometime, people use the internet to find a recommendable doctor nearby. For all these reasons technology has positively impacted the way that people participate in a social life. Other than technology being beneficial in our social life, we have also seen how the technology has provided benefits in the field of education. The majority of school districts prohibit electronic devices in classroom because it distracts them from learning. What parents and teachers dont realize is that mobile devices such as smartphones can help students to understand the material better. Parents, teachers, and administrators refuse to allow students to use smartphones in class because students sp end their time on social networks.However, significantly more students who use mobile devices in the class room express a stronger interest in subjects than students than students who do not use these devices in classroom (Armstrong, 39). Learning social skills through social network can be an important skill for students to thrive in the future as a professional. As Gerber mentioned, Social networking sites offer teenagers the opportunity to navigate everyday technology, learn valuable computer and social skill, and polish their language efficiently (Gerber).As students interact with their friends through social networking sites, they become friendlier. They have an opportunity to meet other people not only inside of school, but also outside of school.Todays generation are more literate, creative, and more socially skilled than their parents generation because of their early familiarity with the Internet. Social networking does not only improves students communication skills, but it also allows students to share information and creative original work such as poetry and film (Wittaker).College students have experienced the benefits of technology in many ways. For example, if students dont know the meaning of any work, the first thing that they do is look it up online. This does not only give anunderstanding of a word, but it also gives time to look for a variety of information. Also, in many colleges, instructors provide students a website where they can submit their class works and check their current grades. Since everything is becoming electronic, we have noticed that people are no longer reading newspapers. The time when we see someone reading a newspaper, are usually elderly people.Most of these elderly people think that digital natives are not learning effectively because they dont read newspapers. However, this argument is completely wrong because technology allows students to access tons of information that theyre interested in. According Palfrey men tioned, Digital natives pick up bits and pieces of news and information as they go about their day, not in a single academic session at the breakfast table or in the front of the television in the evening. Since todays students have an easy access to the internet, they good look up for any news that they feel interested in. Technology has not only made learning easy, but it also has trained students to improve technological skill for the future where everything is going to be electronic. Grandmother Selina would have been lucky if she was born in todays age. She would not have had to carry heavy dictionary to her class. Technology has made our life less complicated by saving time and allowing more flexibility.Technology has changed in a flash of an eye. As a society, we have realized that without technology our lives would be slow-paced. It has helped to improve peoples knowledge, ability to work, and greater ability to improve peoples communication. People need to be up to date with the technology because thats what the future holds for us. In few years from now, we well depend on technology to survive since it is becoming a part of our lives. People need to stop worrying about the negative impact of technology, and focus on what technology has to provide us.Works CitedArmstrong, Alice. Technology In The classroom Its Not A Matter Of If, But When And How. Education Digest 79.5 (2014) 39. MasterFILE Premier. Web. 25 Apr. 2014. Burnstein, Jeff. Technology and Automation earn Jobs. Unemployment. Ed. David Haugen and Susan Musser. Detroit Greenhaven Press, 2011. Opposing Viewpoints. Rpt. from Robots Can Create Jobs, Too. Robotic Industries Association, 2010. Opposing Viewpoints inContext. Web. 24 Apr. 2014. Gerber, Lauren. Social Networking Sites Help Students Gain Important Skills. Are Social Networking Sites Harmful? Ed. Stefan Kiesbye. Detroit Greenhaven Press, 2011. At Issue. Rpt. from unfermented Discovery Teenagers Are Actually Benefiting From Spending Too Much Time Online. PC1news.com. 2008. Opposing Viewpoints in Context. Web. 5 may 2014. Haugen, David. Ed. Technology and Society. Detroit. Thomson Gale, 2007. Print. Jerome, Sara. Cloud Technology depart Create Jobs. Technology and the Cloud. Ed. David Haugen and Susan Musser. Detroit Greenhaven Press, 2013. At Issue. Rpt. from Cloud Computings Silver Lining Jobs. National Journal 18 (29 Oct. 2011). Opposing Viewpoints in Context. Web. 5 May 2014. Marley, Justin. Twitter Is Transforming Social Relationships. What Is the Impact of Twitter? Ed. Roman Espejo. Detroit Greenhaven Press, 2013. At Issue. Rpt. from Could Twitter Impact on Social Relationships? theamazingworldofpsychiatry.wordpress.com. 2009. Opposing Viewpoints in Context. Web. 5 May 2014. Nye, David E. Technology Matters Question to Live With. Massachusetts. The MIT Press, 2006.Print Palfrey, John and Urs Gasser. Born Digital Understand the First Generation of Digital Natives. reinvigorated York. Basic Books, 2008. P rint Soloway, Elliot. Smartphones Will Benefit Classroom Learning. Smartphones. Ed. Roman Espejo. Detroit Greenhaven Press, 2013. Opposing Viewpoints. Rpt. from Will Smart Phones Eliminate the Digital Divide? THE Journal (1 Feb. 2011). Opposing Viewpoints in Context. Web. 5 May 2014. Torr, James D. ed. The Interet Opposing Viewpoints. New York. Thomson Gale, 2005. Print. Whittaker, AnneWagner, Geraldine. Point Social Networking Websites Provide A Healthy Way To Improve Friendships. Points Of View Social Networking Sites (2013) 2. Points of View Reference Center. Web. 24 Apr. 2014

Formal statements that are prevalent Essay

Formal statements that are prevalent -? Suggest what about the organization?cisco Systems vision is to change the way we work, live, play and learn. Our mission is to shape the future of the Internet in ways that empower individuals to participate fully in our vision. This effective shared vision and mission is what we all have in common at Cisco. Equally compelling is the broad spectrum of unique skills, perspectives, values and behaviors that influence how we to each one ilk to work, live, play and learn. This is what defines Ciscos diver personatey (Chambers, 2003). Ciscos culture drives the company to set high standards for corporate integrity and to give O.K. by using Ciscos re outsets for a positive global impact. Strong, mutually beneficial relationships with partners, customers, shareholders, and the people who work for, with and near Cisco are indispensable to the barter (Good opening statement)Workspace The Organizational CultureSpare lines, bare walls, and sweeping curves are the non-ornaments of the cisco workplace these are cultural clichs for futurism and modern thought process that have been used since the 1920s. Flat screen monitors are hung like paintings on the wall. More modern than the design proper is the lake herring Vice President Dave Rossettis concept of the ideal office. Brad Stone of Newsweek writes, CISCO VP Dave Rossetti heads a research group of 100 colleagues working on the office of the future. Rossetti talks about a workspace comprising free-floating employees who walk into a building and find an empty generic office nearest to their current team of collaborators.The office features boringly blank walls and surfaces when unoccupied, but senses when an employee wants to sit there, perhaps by reading his ID badge. Then it automatically customizes itself. Suddenly, the proper e-mail account appears on the PC, and the Internet telephone adopts that employees extension. Even the digital deliver frames render photos of the e mployees family, or a favorite Ansel Adams vista. Clearly, the message is that the workers make the workplace come alive.Customization for the individual indicates the companys desire to make accredited the worker is comfortable. The fact that each office would be identical illustrates that all workers would have equal resources. Corporate colors in the Executive Briefing revolve about are a sea like green/blue and a tan as shown in the promotional brochure. Warm yellow light flows from place fixtures in a design of radiating hoops. Clearly the message is we are a global company. The color scheme replicates that of the globe. To be seen as an immediate competitor in the marketplace, a competitive company leave behind ensure that its workers have the necessary tools they need to do the job well.Slogans -? Inform people in the cultureThe article The Best Team in the Business, (Doyle, 2004) describes a CISCO conference that was held in Honolulu. During the conference CISCO used an IP-based interactive polling system to beat Hawaiian drums and scroll the words Incredible things happen across a screen. The CEO enters the stage to an AC/DC song blasting over the striking sound system. This type of slogan and saying provides the human race with the impression that CISCO is up to date on technology, innovative, and motivates the crowd on the company. With the loud beat and demonstrations, the public immediately receives the impression that CISCO works towards making sure the incredible things happen statement becomes a reality.Deliberate role modeling, training and teaching is emphasized.CISCO produces many different unique ways to provide employees with empowerment and therefore has developed teams to handle any type of situation CISCO refers to these teams as their contribute teams (Doyle, 2004). Channel teams provide business experiences that actually allow an organization to quickly resolve a situation. Having this type of team allows the organization to pull resources together to genius storm, work towards resolving conflict, come up with project plans, and work towards future enhancements. Channel teams provide role modeling, training and teaching allowing an organization to depend on all resources and have them organized to handle the task at hand.Rewards -? Used to motivate employeesThere are a few rewards and status symbols that motivate the employees at CISCO. CISCO offers employees a comprehensive and flexible benefits package. Depending on the work site, employees may have access to additional services to help them balance the competing demands of work and home. In addition, CISCO leaders support ongoing training and continual career growth. Regard little of location, all employees have access to e-learning activities. Traditional instructor-led sessions are also uncommitted in nearly locations. Managers also have discretion to identify other creative ways their employees can develop raw(a) skills. One benefit most focus ed upon was telecommuting.The benefits most cited by telecommuters are qualitativereclaimed commute time, flexible working hours, fewer interruptions, as well as more family time. The ordinary telecommuters savings (not including tolls and parking) resulting from a reduced IRS-established mileage rate). Their wardrobe and dry-cleaning costs were reduced by 40%, and lunch and snack expenses were reduced by a compute of five. Employees are able to work in an environment that is designed to meet their individual needs and style. Better relationships with spouses and children, improved personal morale and fewer chuck days are cited by more than 80% of individuals who work some of their time at home.Stories, legends and mythsThe hi spirit level of a company often tells a story that epitomizes the very nature of the company. CISCO Systems Inc. has such a story that shows the CEOs concern for his employees. During 2002, John Chambers was CEO of CISCO SYSTEMS INC. When he in condition(p ) that a CISCO employee needed a surgical procedure that only three doctors in the country could perform, he called and made the arrangements himself. (Hooper, 2002) This shows how culturally this company is like one big family.Organizational activities ?- Organizational Reactions to Critical IncidentsCISCOs leaders measure and control many organizational activities, processes, and outcomes. An important facet of CISCOs business is the intertwined relationships between quality control, inventory, planning, and ordering. To assist with this process CISCO partners with dozens of companies. In particular, Flextronics, one of the largest electronics contract manufacturers, has partnered to create a secure and unseamed integration between the two giants. (Roberts, 2000).CISCO has also controlled a past internal downsizing event. After jobs were cut, CISCO gave employees an option to stay with the company and work, at a reduced salary, for a nonprofit organization. Approximately 80 employ ees opted for the chance to continue to work (Murray, 2001). This program allows CISCO to reduce its workforce temporarily, while magnanimous themselves the future option and control to bring trained and qualified employees into the workforce again.CISCOs organizational leaders are quick to react to incidents and crises. Recently, an approximated 800 megabytes of packet code, used to direct Internet traffic, was reportedly stolen by criminal hackers. CISCO spokesman, Robert Barlow, responded to the attack by stating, CISCO is fully investigating what happened. As a exit of policy, we take security very seriously and we continue to take every measure to protect our intellectual property, employee, and customer information (Musich, 2004). This attack is not vertical a security threat for CISCO, but the entire Internet. CISCO is maintaining a strong stance and will continue to actively monitor the situation and will respond according to established processes and procedures, should the need arise (Musich, 2004).Describe the workflow and organizational organize.In 2001 Cisco started to arrange its business body structure from line of business to 11 technology groups, centralizing its engineering and marketing organizations to support this structure. (Pallatto, 2001) Details of this structure can be found at Ciscos Website (http//newsroom.cisco.com). (This is a good way to direct the reader to an area, without including it in the paper). In the future it may be hepful to say ie search corporate structure on left side of website. The eleven areas that Cisco decided to focus on are Access, Aggregation, Core Routing, Ethernet Access, Internet Switching and Services, Cisco IOS Technologies Division, Network Management Services, Optical, Storage, Voice, and Wireless. This new organizational structure was developed to better enable Cisco to integrate solutions through out a company seamlessly across extranets, intranets, and the Internet.Organizational systems and pr oceduresOrganizational structure impacts the performance of the firm. Alfred Chandler suggested in his classic research that structure follows strategy. Through the years, organizations have altered their structures to better meet the demands of the competitive marketplace. CISCO Systems announced a scrap of changes in their organizational structure during the summer of 2001.Changing customer requirements and the inherent market opportunity were at the heart of the change. When CISCO created its line of business structure in April 1997, our enterprise, commercial, and service provider customers were building separate networks with predominantly unique product requirements. Today, our customers want our products to move across all of these customer segments. They want a network of networks that are seamless and have transparent integration across extranets, intranets, and the Internet. As our customers and the industry evolve, CISCO continues to evolve its organization (Chamber, 200 1).The new centralized technology groups and marketing organization are a logical extension of CISCOs Six-Point Plan. They began organizing the company around profit contribution, aligning resources to create efficiencies, and focusing on markets with growth opportunities. Centralized technology is also consistent with the breakaway strategy to take advantage of inflection points in the market. We believe our changing customer requirements preindication an important market transition point. Our new organizational structure will accelerate innovation and aggressively expand CISCOs product leadership capabilities consistent with customer expectations for a single product architecture and strategy with clear product roadmaps (Chambers, 2001). However, this new structure will allow CISCOs technology differentiation to be at the forefront of messaging and competitive positioning. This change will lead to more efficiency in CISCOs time-to-market with products, better use of engineering resources, and deliver a stronger competitive position overall.Organizational goals and associated criteriaCISCO Systems is one of the most innovative companies in the high-technology industry.(Doyle, 2004) They hire sharp people who can continue CISCOs global leadership, delivering networking products and solutions that help customers achieve their business goals. Employers who invest in certifications experience a quick revert on their training and certification investment. Investing in their skills brings improved employee morale, confidence, and productivity, while increasing the CISCO bottom line.To be part of the team an individual essential be willing to accept a lot and part with nearly as much. Travel, for example, is intense. Team members say they rarely get by on anything less than 60-hour work weeks, and that doesnt include time in the air, which is significant when considering they frequently huddle together all over the world for team meetings. Often, there are requ isite get-togethers that are not considered part of the job, but merely adjuncts to it. That would include the weekend that members of Mounfords team spent skiing in Chamonix, France, where he maintains a ski chalet. Then there are the rigors of the job, which can be intense. Theyre compounded by the competitiveness of the individual team members.ReferencesDoyle, T. C. (2004, whitethorn). The Best Team in the Business, Cover Story. VARBusiness.Hooper, L. (2002). No. 7 John Chambers. Computer Reseller News 74. Retrieved May 24, 2004, from the RDS Business and Management database at the UPO LibraryLondon, Simon. (2004, May). CISCO shares fall on investor fears. The monetary Times, 17. Retrieved May 22, 2004, from InfoTrac OneFile database.Murray, Sarah. (2001, October). Human resources Jobless staff gain community spirit CISCO employees have the option of being seconded to non-profit organizations. The Financial Times, 2. Retrieved May 22, 2004.Musich, Paula. (2004, May). CISCO sourc e code reportedly stolen. eWeek. Retrieved May 22, 2004, from InfoTrac OneFile database.Pallatto, J. (2001, October). Cisco searches for a market recovery. Internet World, 7 (18) 22, October 2001. Retrieved May 25, 2004, from the RDS Business and Management database at the UPO LibraryRoberts, Bill. (2000, July). Ready, fire, aim. Electronic Business, v26(7) 80. Retrieved May 22, 2004, from InfoTrac OneFile database.Stone, Brad. (2003, April) Newsweek, Vol. 141 Issue 17, p46, 2p, 1c. Retrieved May 23, 2004, from EBSCOHost Research Database.Unknown. (2001, August). Q&A John Chambers Discusses. NEWS CISCO. Retrieved May 24, 2004 fromhttp//newsroom.CISCO.com/dlls/hd_082301.html