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Wednesday, February 20, 2013

marketing research

Differences in Customer Perceptions

Three eating houses will be analysed with SPSS to find out the differences in customers perceptions. The SPSS stands for statistical Analysis in Social Science, SPSS is a computer program used for statitiscal analysis, the SPSS contains package such as descriptive analysis, Bivariate analysis, Prediction for numerical outcomes and predicition for identifying products. Three restaurants, slovenly persons breathing time, Lone atomic number 82 Steakhouse and Saloon and The vague Angus Steakhouse will be analysed through respondents point of views on discussions as large portions, skilled employees, food quality atmosphere, speed of service and reasonable prices.

SPSS

whacking Portions

According to the SPSS research, between Hogs Breath, Lone hint and shadowy Angus Steakhouse, 65 respondents that went to Hogs Breath agreed that the portion of Hogs Breaths meal are not that big, which correlates at 2.77. Lone dealer on the other hand, 49 respondents agreed that the serving surface of their meal are fairly large, with 3.39. Meanwhile, Black Angus with 86 respondends agreed that their serving portions are verified large on the scale of 3.57.

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Based on the findings of large portions, out of the ternion competitors, Black Angus Steakhouse comes out at the top, as theyre the winners in the large portions sections. Which can be the feature that the customers are receiving value for money.




Competent Employees
49 respondents who went to Lone Star Steakhouse and Saloon, agreed that the competency of employees are not at a high level, the respondents rank them at 2.49. Furthermore, 65 respondents that went to Hogs Breath rank the capable employees level at 3.15. On the other hand, The Black Angus Steakhouse, with 86 respondents agreeing that Black Angus Steakhouse has a high level of competent employees, which the came at 5.15. This result could come from the effect of each of the restaurants internal training of staff members. To add on, it is the...If you destiny to get a full essay, order it on our website: Ordercustompaper.com



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